Privacy Policy

Privacy Policy

Last Updated: January 2026

Young SoulTales (“we,” “us,” or “our”) is committed to protecting the privacy of children, parents, and families who participate in our programs. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (youngsoultales.com) or participate in our retreats and programs.

1. Information We Collect

1.1 Information You Provide Directly

When you register for our programs or contact us, we may collect:

• Parent/Guardian Information: Full name, email address, phone number, WhatsApp number, city of residence, emergency contact details

• Child Information: Full name, age, date of birth, gender, school name, and grade

• Health Information: Dietary restrictions, allergies, medical conditions, medications, special needs, behavioral considerations

• Payment Information: Transaction details (processed through secure third-party payment gateways)

• Communication Records: Emails, messages, feedback, and testimonials you provide

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)

• IP address and approximate location

• Pages visited and time spent on our website

• Referral sources
  
  

2. How We Use Your Information

We use collected information to:

• Process registrations and facilitate program participation

• Communicate updates about retreats, schedules, and logistics

• Ensure participant safety and wellbeing

• Provide personalized support based on each child’s needs

• Send daily photo/video updates to parents during retreats (via WhatsApp)

• Send newsletters and program announcements (with consent)

• Improve programs and services

• Comply with legal obligations
  
  

3. Information Sharing and Disclosure

We do not sell, trade, or rent personal information. Information may be shared only in the following circumstances:

• With Co-Facilitators and Staff: Essential information required to ensure participant safety and support

• With Accommodation Partners: Basic participant details for lodging arrangements

• With Medical Professionals: Relevant health information in case of emergency

• For Legal Compliance: When required by law, court order, or government request

• With Consent: When explicit permission is provided
  
  

4. Photo and Video Usage

During retreats and programs, photos and videos may be captured for:

• Parent updates: Shared daily with registered parents via private WhatsApp groups

• Marketing purposes: Website, social media, and promotional materials (only with explicit consent)

During registration, you may choose:

• Full consent for all uses

• Consent for private parent updates only

• No photography or videography of your child

All preferences are respected and strictly followed.

5. Data Security

We implement appropriate measures to protect your information:

• Secure data storage with restricted access

• Encrypted communication for sensitive information

• Regular review of data protection practices

• Staff training on confidentiality and privacy

While we strive for strong protection, no online transmission is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

Personal information is retained only as necessary:

• Registration and program data: Retained for 3 years after last participation

• Health and emergency information: Deleted within 6 months after program completion

• Financial records: Retained as required by Indian tax and accounting laws

• Marketing communications: Retained until you unsubscribe
  
  

7. Your Rights

You have the right to:

• Access: Request copies of personal data we hold

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of data (subject to legal requirements)

• Withdraw Consent: Opt out of marketing communications anytime

• Object: Object to certain data processing activities

Requests can be made at info.soultales@gmail.com.

8. Children’s Privacy

Protecting children’s privacy is a priority. Please refer to our separate Children Policy for detailed practices related to children’s data and safety.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted with a revised “Last Updated” date. Continued use of services constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy or data practices:

Young SoulTales
Founder: Preeti Toraskar
Email: info.soultales@gmail.com
Phone/WhatsApp: +91 92091 80701
Website: youngsoultales.com